SpytooGet the app

Support

How can we help?

Check the answers below first. If you still need us, email support@spytoo.com and we will reply as soon as we can.

Frequently asked

Do I need an account to use Spytoo?

No. Tap “Browse as guest” on the welcome screen to explore clubs, players, fixtures and results. You need a free account to vote, rate, back a player or create a profile.

How do I become a player or coach on Spytoo?

Sign up as a fan, then open Account Settings and choose “Become a player” or “Become a coach”. You can then complete your profile from My Profile.

Who can see my profile?

Once you are signed to a club, your profile is public. While you are a free agent, only club administrators can see you, so they can invite you or request your contact details. Your phone and email are only shared with a club when you accept its request.

How does Player of the Match voting work?

Voting opens at kick-off and closes two hours later. Anyone with an account can vote once per match for any player on the announced team sheets, and can change their vote while voting is open. It is free.

What does backing a player pay for?

A backing is paid to the player's club for the player's real-world football costs: kit, travel, training and match expenses. Spytoo adds a 20% service fee on top, shown before you pay. Backing never unlocks anything in the app.

A result or team sheet is wrong. What can I do?

Results are claimed by the two clubs and confirmed when they match. If you spot an error, contact the club, or email us with the fixture and we will look into it.

How do I report a user or block someone?

Open their profile, tap the menu in the top corner and choose Report or Block. Blocked people are managed under Account → Activity → Blocked people.

For clubs

Get your club on Spytoo

Onboarding is free. Download the app, tap “Running a club?” on the sign-up screen and send us your club's name, province, competition and a contact person. You do not need an account to send the request. We will set the club up, place it in the right division and send you a claim code that makes you the club administrator.

Prefer email? Send the same details to support@spytoo.com.

Delete your account

In the app or by email.

Privacy policy

What we collect and why.

Backing terms

Fees, payouts and refunds.